Responsabilidad ética en el lugar de trabajo: cuestionarios interactivos

Question 1

¿Cuál de las siguientes acciones NO es ética en el lugar de trabajo?

Accepted Answer

Robar suministros de la empresa

Answer

Seguir el código de conducta de la empresa

Answer

Tratar a los colegas con respeto

Answer

Reportar errores honestamente

Question 2

¿Por qué es esencial la honestidad en el lugar de trabajo?

Accepted Answer

Construye confianza y crea un ambiente transparente.

Answer

Evita conflictos entre compañeros

Answer

Aumenta las ganancias de la empresa

Answer

Previene accidentes laborales

Question 3

¿Qué implica la integridad en el contexto laboral?

Accepted Answer

Actuar de acuerdo con los valores morales incluso ante presiones externas.

Answer

Ser puntual y cumplir con los plazos

Answer

Seguir las instrucciones sin cuestionarlas

Question 4

¿En qué se diferencian la ética y la moral?

Accepted Answer

La ética se refiere a principios generales, mientras que la moral a normas específicas.

Answer

La ética aplica solo a individuos, mientras que la moral a grupos.

Answer

La ética es subjetiva, mientras que la moral es objetiva.

Question 5

¿Cómo pueden los empleados demostrar responsabilidad ética en el lugar de trabajo?

Accepted Answer

Siguiendo el código de conducta, denunciando conductas poco éticas y actuando con integridad.

Answer

Evitar interacciones sociales con colegas

Answer

Obedecer ciegamente las órdenes de los superiores.

Question 6

¿Cuáles pueden ser las consecuencias del comportamiento poco ético en el lugar de trabajo?

Accepted Answer

Pérdida de confianza, daño a la reputación y posibles acciones legales.

Answer

Solo pérdidas financieras para la empresa

Answer

Solo tensiones temporales entre compañeros

Question 7

¿Qué papel juega la ética en el avance tecnológico?

Accepted Answer

Asegura que los desarrollos tecnológicos se utilicen de manera responsable y benéfica.

Answer

Solo aplica a las grandes empresas de tecnología.

Answer

Limita el progreso tecnológico.

Question 8

¿Cómo puede el ambiente de trabajo influir en el comportamiento ético de los empleados?

Accepted Answer

Un ambiente positivo y de apoyo fomenta la ética, mientras que uno negativo puede desalentarla.

Answer

Solo los entornos altamente competitivos promueven la ética.

Answer

El ambiente de trabajo no tiene influencia en la ética.

Question 9

¿Cuál es la responsabilidad de los líderes en la promoción de la ética en el lugar de trabajo?

Accepted Answer

Establecer un código de conducta claro, dar ejemplo y crear una cultura de respeto e integridad.

Answer

Ignorar las conductas poco éticas para mantener la armonía.

Answer

Castigar únicamente a los empleados que incumplan el código de conducta.

Question 10

Identify the action that violates ethical norms in a professional setting.

Accepted Answer

Lying to clients to secure a sale

Answer

Adhering to established company policies

Answer

Providing assistance to colleagues with their tasks

Answer

Maintaining a positive attitude towards work

Question 11

Why is honesty crucial in the workplace?

Accepted Answer

It fosters trust and establishes credibility

Answer

It directly enhances productivity

Answer

It contributes to reducing stress levels

Answer

It solely assists in avoiding legal complications

Question 12

Which action best exemplifies integrity in the workplace?

Accepted Answer

Acknowledging and taking responsibility for mistakes

Answer

Concealing errors made by colleagues

Answer

Attributing the credit for one's work to others

Answer

Engaging in gossip about other employees

Question 13

What is the fundamental purpose of ethical guidelines in a workplace?

Accepted Answer

To provide employees with guidance on appropriate behaviors

Answer

To impose punishments for misconduct

Answer

To foster a competitive work environment

Question 14

What is a potential consequence of violating ethical standards in the workplace?

Accepted Answer

Loss of reputation and erosion of trust

Answer

Improved employee morale

Answer

Enhanced job satisfaction

Answer

Increased productivity

Question 15

Which action constitutes a breach of confidentiality in the workplace?

Accepted Answer

Sharing sensitive client information with external parties

Answer

Seeking guidance from mentors on work-related challenges

Answer

Discussing work matters with colleagues

Question 16

What is the responsibility of employees in maintaining ethical standards in the workplace?

Accepted Answer

Reporting unethical behavior and adhering to ethical guidelines

Answer

Ignoring unethical practices to avoid conflicts

Answer

Directly confronting colleagues engaging in unethical behaviors

Question 17

¿Cuál de las siguientes opciones NO es un principio ético fundamental en el trabajo?

Accepted Answer

Deshonestidad

Answer

Respeto

Answer

Honestidad

Answer

Integridad

Question 18

¿Cuál de las siguientes acciones demuestra un comportamiento ético en el trabajo?

Accepted Answer

Denunciar prácticas poco éticas o ilegales.

Answer

Tomar descansos más largos de los permitidos.

Answer

Hacer favores personales a los compañeros de trabajo.

Question 19

¿Cuál de las siguientes consecuencias NO está asociada con comportamientos poco éticos en el trabajo?

Accepted Answer

Aumento de la satisfacción laboral.

Answer

Sanciones disciplinarias.

Answer

Demandas legales.

Answer

Pérdida de confianza y reputación.

Question 20

¿Cuál es la principal razón para que las empresas creen un código de ética?

Accepted Answer

Establece pautas claras para el comportamiento ético de todos los empleados.

Answer

Elimina la necesidad de capacitación ética.

Answer

Protege a las empresas de la responsabilidad legal.

Question 21

You observe a coworker taking spare parts from the workshop for personal use. What is the most ethical course of action?

Accepted Answer

Report the incident anonymously through the company's reporting system.

Answer

Ignore it, as it's not your concern.

Answer

Confront your colleague directly.

Answer

Tell other colleagues about it.

Question 22

A customer requests a repair that you know could compromise the safety of their vehicle. How should you respond?

Accepted Answer

Explain the potential risks and consequences clearly, and refuse to perform the repair.

Answer

Agree to do it as the customer is paying.

Answer

Perform the repair with caution, hoping for the best.

Question 23

You discover a significant error in your own work. What is the most ethical way to address this?

Accepted Answer

Acknowledge your mistake promptly, take responsibility, and take steps to rectify the error.

Answer

Blame someone else for the error.

Answer

Try to hide the error and hope it goes unnoticed.

Question 24

A customer complains about a faulty repair, and you believe a colleague may be responsible. What is the ethical approach?

Accepted Answer

Take collective responsibility for the team's work, investigate the issue, and find a satisfactory solution for the customer.

Answer

Blame your colleague for the mistake.

Answer

Tell the customer that the complaint is unfounded.

Question 25

You overhear a colleague making inappropriate remarks about a customer's background. What is the appropriate action?

Accepted Answer

Speak privately to your colleague about the unacceptability of their comments.

Answer

Ignore the comments and hope it doesn't happen again.

Answer

Confront your colleague publicly.

Question 26

A customer requests a repair that you are not qualified to perform. What should you do?

Accepted Answer

Politely decline the request, recommend seeking a qualified technician, and explain your limitations.

Answer

Attempt the repair despite your lack of expertise.

Answer

Tell the customer you will learn how to do it and perform the repair.

Question 27

You witness a coworker falsifying records related to their work hours. How should you address this?

Accepted Answer

Report the incident to your supervisor or Human Resources department promptly.

Answer

Confront the coworker directly.

Answer

Ignore the incident, as it doesn't directly affect you.

Question 28

You are offered an incentive to overlook a potential safety hazard. What is the ethical course of action?

Accepted Answer

Report the incident to your supervisor and refuse to compromise safety.

Answer

Consider the incentive and make a decision based on the amount.

Answer

Accept the incentive and ignore the safety hazard.

Question 29

You find yourself in a disagreement with a coworker. How should you handle the situation ethically?

Accepted Answer

Communicate calmly and respectfully, actively listen to their perspective, and work towards a mutually acceptable solution.

Answer

Ignore the disagreement and hope it resolves itself.

Answer

Escalate the disagreement to your supervisor without attempting to resolve it.

Question 30

While repairing a car, you discover a serious safety issue that was missed by a previous mechanic. What is the most ethical action to take?

Accepted Answer

Immediately inform your supervisor and the customer about the issue.

Answer

Ignore the issue since it wasn't your mistake.

Answer

Fix the issue yourself without telling anyone.

Question 31

A customer requests you to install a non-standard part in their car, even though you know it could affect performance. How should you handle this situation?

Accepted Answer

Explain the potential risks and recommend using a standard part instead.

Answer

Refuse to install the part and suggest the customer find another mechanic.

Answer

Install the part as requested despite your concerns.

Question 32

You find a valuable item belonging to a customer while working on their car. What's the most ethical way to handle this situation?

Accepted Answer

Return the item to the customer immediately and inform your supervisor.

Answer

Keep the item for yourself.

Answer

Give the item to your supervisor and let them decide what to do.

Question 33

A colleague is struggling with a task and asks for help. You're busy but have the necessary skills. What's the most ethical approach?

Accepted Answer

Offer to assist your colleague, even if it means delaying your work slightly.

Answer

Tell your colleague to figure it out themselves.

Answer

Offer to help, but only after finishing your own tasks.

Question 34

You discover that a fellow mechanic has been falsifying repair records for personal gain. What should you do?

Accepted Answer

Report the incident to your supervisor or manager.

Answer

Ignore the situation and hope it goes away.

Answer

Confront the mechanic directly about their actions.

Question 35

A customer pressures you to finish a repair quickly, even though it might not be done properly. What's the most ethical response?

Accepted Answer

Explain to the customer the importance of doing the repair correctly and that rushing could compromise safety and quality.

Answer

Rush the repair to satisfy the customer's request.

Question 36

You witness a colleague taking tools and supplies from the workshop without permission. What is the most appropriate action?

Accepted Answer

Report the incident to your supervisor.

Answer

Ignore the situation, as it's not your responsibility.

Answer

Tell other colleagues about the incident.

Answer

Confront your colleague directly.

Question 37

A customer offers you a bribe to overlook a safety issue in their vehicle. How should you respond?

Accepted Answer

Refuse the bribe and explain that you cannot compromise safety standards.

Answer

Report the incident to your supervisor and refuse the bribe.

Answer

Accept the bribe and overlook the safety issue.

Question 38

How does ethical behavior in the workplace benefit a mechanic?

Accepted Answer

It builds trust with customers, colleagues, and the company, leading to a positive work environment and reputation.

Answer

It makes it easier to get away with mistakes.

Question 39

What is the main benefit of respecting colleagues in a workshop environment?

Accepted Answer

It fosters a positive and collaborative work atmosphere, leading to better communication and problem-solving.

Answer

It is not important as long as the work gets done.

Question 40

¿Cuál de las siguientes acciones NO es considerada ética en el lugar de trabajo?

Accepted Answer

Hacer informes falsos

Answer

Ser honesto con los clientes

Answer

Cumplir con los plazos

Answer

Respetar a los compañeros de trabajo

Question 41

La integridad es un principio ético que implica:

Accepted Answer

Adherirse a los propios valores y principios morales

Answer

Poner los intereses personales por encima de los de la empresa

Answer

Evitar el contacto visual con los demás

Question 42

Respetar a los compañeros de trabajo significa:

Accepted Answer

Valorar sus opiniones y contribuciones

Answer

Criticarlos abiertamente

Answer

Negarse a ayudarlos

Answer

Ignorarlos cuando hablan

Question 43

¿Cuál de los siguientes beneficios NO está asociado con un ambiente de trabajo ético?

Accepted Answer

Mayor rotación de personal

Answer

Mayor productividad

Answer

Mejor reputación

Answer

Mayor confianza entre empleados

Question 44

La honestidad es esencial en el lugar de trabajo porque:

Accepted Answer

Construye confianza y credibilidad

Answer

Permite ocultar errores

Answer

Previene la responsabilidad por las acciones

Answer

Impulsa la competencia entre los empleados

Question 45

¿Cuál de las siguientes situaciones ilustra mejor un dilema ético?

Accepted Answer

Elegir entre decir la verdad o proteger a un compañero de trabajo

Answer

Preferir un proyecto sobre otro

Answer

Decidir entre tomar un descanso o continuar trabajando

Question 46

La responsabilidad ética implica:

Accepted Answer

Asumir la responsabilidad de las propias acciones

Answer

Hacer lo que se les dice sin cuestionar

Answer

Evitar involucrarse en conflictos

Answer

Culpar a los demás por los errores

Question 47

¿Cuál de los siguientes factores puede influir en el comportamiento ético en el lugar de trabajo?

Accepted Answer

Valores personales

Answer

La edad de los empleados

Answer

El clima organizacional

Answer

El género de los empleados

Question 48

La confidencialidad es un principio ético que implica:

Accepted Answer

Mantener la información privada

Answer

Compartir información con todos

Answer

Ignorar las solicitudes de información

Answer

Usar la información para beneficio personal

Question 49

Un código de ética es:

Accepted Answer

Un conjunto de reglas y directrices éticas

Answer

Un documento legal que obliga a los empleados a comportarse éticamente

Answer

Una sugerencia sobre cómo comportarse éticamente

Answer

Una lista de castigos por comportamiento poco ético